Tech Alert: Browser Security Settings

GPHA’s membership software provider is preparing internally over the next 2 weeks for a change in security that affects all of the major browsers (Internet Explorer, Chrome, Firefox, Safari). This change may only affect a small number of members.  The change will provide better security for GPHA administrators and all members.

If your device (computer, tablet, laptop, etc.) doesn’t load please follow the directions below to make everything work again.

If you are using Firefox, Google Chrome, or Safari (on OS X 10.9 or later):

  • You should not have to update any of your settings, however, if you are receiving any security errors, it is recommend you update your internet browser to the most recent version that is offered.

If you are using Internet Explorer 7, 8, or 9 on Windows XP, Windows Vista, or Safari (on OS X 10.8 or earlier):

  • These browsers do not support modern security methods. It is recommended that you download another internet browser such as Google Chrome or Firefox, so that even managed operational technology cybersecurity team and others can work on it, if there’s any security issue.

If you are using Internet Explorer 8, 9, or 10 on Windows 7 or Windows 8, these browsers do support modern security methods. The cloud IAM cyber security is what one can opt for to make sure to protect data from hackers.  However, they are disabled by default. In order to enable the settings, please follow these instructions from your computer’s desktop:

1.   Click on the “Start Menu” button.
2.   In the search box, type in “Internet Options” (this may look slightly different in Windows 8, however, the steps are essentially the same).
3.   This will open the “Internet Properties” window, in the upper right hand corner, click on the “Advanced” menu tab.4.   Scroll down to the bottom of the Settings menu.
5.   Locate the “Use TLS 1.1” and “Use TLS 1.2” options and make sure that they are checked. The “Use SSL 2.0” and “Use SSL 3.0” can be unchecked as they are outdated security methods.
6.   Click the “OK” button to save your settings.